We requested a consultation and demo from Soar Beyond and we immediately saw how they could help. Through their support I could see we could bring the PCN together to have a shared vision of what the pharmacy team could deliver to improve workload and capacity for the clinical team but to also improve standards and patient care.
We initially commissioned them to support with recruitment and the 4D Strategy Workshops but subsequently also took on the SMART platform to enable and empower our senior pharmacist to take a lead on service delivery. With KPI monitoring and development planning modules it would support the pharmacists regardless of previous background and training ensuring a standardised approached to delivery.
We have so far successfully recruited one pharmacist and Soar Beyond are working hard to fill the other two roles to meet this years target. We are in the early days of using the platform but the initial strategy session has provided focus and we are looking forward to the second in the series.
Soar Beyond has co-ordinated a proactive approach to support our practice to implement a pharmacist led programme, to develop a systematised repeat prescribing process including a proactive medication review & QOF process which has significantly reduced the entire practice prescription workload by 50% not only for the pharmacists but also our practice admin. team. We are now able to recommend and replicate a process across the PCN.